Privacy Policy

[vc_row][vc_column][vc_cta h2=”” style=”custom” css_animation=”fadeInLeft” custom_background=”rgba(0,0,0,0.01)”]As a result of GDPR laws that were introduced on 25th May 2018 we have created a new privacy policy to make it easier for you to understand how we use your personal information and how it stays safe.

This privacy policy sets out how Hancock’s uses and protects any information that you give when using this website.[/vc_cta][vc_cta h2=”INFORMATION WE COLLECT FROM YOU” h2_font_container=”font_size:24px|color:%23e44037″ h2_use_theme_fonts=”yes” h2_css_animation=”fadeInRight” style=”custom” css_animation=”fadeInRight” use_custom_fonts_h2=”true” custom_background=”rgba(0,0,0,0.01)”]You can visit & browse our website without providing your name or contact details.

We will collect & process the following data about you. This is information about you that you may give us when ordering & enquiring on our website or by corresponding with us by phone, email and in person. This information you give us may include your name, company, address, email address & phone number.[/vc_cta][vc_cta h2=”INFORMATION WE COLLECT ABOUT YOU” h2_font_container=”font_size:24px|color:%23e44037″ h2_use_theme_fonts=”yes” h2_css_animation=”fadeInLeft” shape=”square” style=”custom” css_animation=”fadeInLeft” use_custom_fonts_h2=”true” custom_background=”rgba(0,0,0,0.01)”]Our policy is to collect no personal information when you visit our site unless you choose to make the information available to us.

If you choose to share personal information by such means as filling out a form or emailing personal information, this will not be disclosed to any third party.[/vc_cta][/vc_column][/vc_row][vc_row el_class=”pri_policy_third”][vc_column][vc_custom_heading text=”WHAT WE DO WITH THE INFORMATION WE GATHER” font_container=”tag:p|font_size:20px|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css=”.vc_custom_1538987523434{padding-top: 30px !important;padding-bottom: 30px !important;background-color: #e44037 !important;}”][vc_custom_heading text=”We require this information to” font_container=”tag:p|font_size:20px|text_align:center|color:%23000000″ use_theme_fonts=”yes” css_animation=”fadeInUp” css=”.vc_custom_1538989849191{padding-top: 20px !important;padding-bottom: 20px !important;}”][vc_row_inner el_class=”pri_policy_list”][vc_column_inner width=”1/2″][vc_cta h2=”1) Understand your requirements when ordering from our website” h2_font_container=”font_size:17px|color:%23000000″ h2_use_theme_fonts=”yes” txt_align=”center” shape=”square” style=”custom” add_icon=”left” i_icon_fontawesome=”fa fa-chevron-right” i_color=”custom” i_size=”xs” css_animation=”fadeInLeft” use_custom_fonts_h2=”true” i_custom_color=”#e44037″ custom_background=”rgba(0,0,0,0.01)” custom_text=”#000000″][/vc_cta][vc_cta h2=”3) To notify you about changes to our products or services” h2_font_container=”font_size:17px|color:%23000000″ h2_use_theme_fonts=”yes” txt_align=”center” shape=”square” style=”custom” add_icon=”left” i_icon_fontawesome=”fa fa-chevron-right” i_color=”custom” i_size=”xs” css_animation=”fadeInUp” use_custom_fonts_h2=”true” i_custom_color=”#e44037″ custom_background=”rgba(0,0,0,0.01)” custom_text=”#000000″][/vc_cta][/vc_column_inner][vc_column_inner width=”1/2″][vc_cta h2=”2) To process your order and any follow ups required” h2_font_container=”font_size:17px|color:%23000000″ h2_use_theme_fonts=”yes” shape=”square” style=”custom” add_icon=”left” i_icon_fontawesome=”fa fa-chevron-right” i_color=”custom” i_size=”xs” css_animation=”fadeInRight” use_custom_fonts_h2=”true” i_custom_color=”#e44037″ custom_background=”rgba(0,0,0,0.01)” custom_text=”#000000″][/vc_cta][vc_cta h2=”4) To manage deliveries, returns and refunds” h2_font_container=”font_size:17px|color:%23000000″ h2_use_theme_fonts=”yes” shape=”square” style=”custom” add_icon=”left” i_icon_fontawesome=”fa fa-chevron-right” i_color=”custom” i_size=”xs” css_animation=”fadeInDown” use_custom_fonts_h2=”true” i_custom_color=”#e44037″ custom_background=”rgba(0,0,0,0.01)” custom_text=”#000000″][/vc_cta][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_cta h2=”HOW LONG WILL WE HOLD ONTO THE INFORMATION” h2_font_container=”font_size:24px|color:%23e44037″ h2_use_theme_fonts=”yes” shape=”square” style=”custom” css_animation=”fadeInRight” use_custom_fonts_h2=”true” custom_background=”rgba(0,0,0,0.01)” custom_text=”#000000″]We will hold the information for any processing requirement to fulfil this order. We will review personal information on an ongoing basis and will delate as required.

If you have any questions about this privacy policy please feel free to email us at [/vc_cta][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_column_text]Thank you for visiting the hancocks-building-supplies.co.uk and other group websites owned and operated by Hancocks Drainage and Building Supplies. Our policy is to collect no personal information about you when you visit the hancocks-building-supplies.co.uk or other group websites, unless you affirmatively choose to make such information available to us. When you visit the hancocks-building-supplies.co.uk website or other group websites, the web server automatically solely recognises the Internet domain and IP address from where you accessed the site. This information does not result in the identification of your personal e-mail address or other personal information. The information collected is only the file volume and timing of access to the site whilst visiting the site. This is done so that the content of the site can be improved, and your personal information is not identified.

If you choose to share personal information, by such means as filling out a web form or emailing us, with personal information, the information will not be disclosed to third parties, unless required by law or with your express permission.[/vc_column_text][/vc_column][/vc_row]