Privacy Policy

As a result of GDPR laws that were introduced on 25th May 2018 we have created a new privacy policy to make it easier for you to understand how we use your personal information and how it stays safe.

This privacy policy sets out how Hancock’s uses and protects any information that you give when using this website.

INFORMATION WE COLLECT FROM YOU

You can visit & browse our website without providing your name or contact details.

We will collect & process the following data about you. This is information about you that you may give us when ordering & enquiring on our website or by corresponding with us by phone, email and in person. This information you give us may include your name, company, address, email address & phone number.

INFORMATION WE COLLECT ABOUT YOU

Our policy is to collect no personal information when you visit our site unless you choose to make the information available to us.

If you choose to share personal information by such means as filling out a form or emailing personal information, this will not be disclosed to any third party.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to

1) Understand your requirements when ordering from our website

3) To notify you about changes to our products or services

2) To process your order and any follow ups required

4) To manage deliveries, returns and refunds

HOW LONG WILL WE HOLD ONTO THE INFORMATION

We will hold the information for any processing requirement to fulfil this order. We will review personal information on an ongoing basis and will delate as required.

If you have any questions about this privacy policy please feel free to email us at