Privacy Policy
This Privacy Policy explains how Hancocks Drainage & Building Supplies collects, uses, and protects your personal information when you use our website.
We are committed to protecting your privacy and ensuring your personal data is handled securely and in accordance with applicable data protection laws, including the UK GDPR.
Information We Collect
We may collect the following types of personal information when you use our website:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order details
- Website usage data such as IP address and browser type
How We Use Your Information
We use the information we collect for purposes including:
- Processing and delivering orders
- Managing your account
- Providing customer support
- Improving our website and services
- Complying with legal obligations
Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted third parties who help us operate our website and services, such as payment processors, delivery companies, and website hosting providers. These parties only process data necessary to perform their services.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and support website functionality. You can control cookies through your browser settings.
Data Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.
Your Rights
Under data protection laws, you may have the right to access, correct, or request deletion of your personal data. If you wish to exercise these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Hancocks Drainage & Building Supplies
Email: [email protected]
Phone: 01279656600
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page.