Delivery Information:
We aim to process and dispatch all orders within 1-2 business days on local delivery. Once your order has been shipped, you will receive a confirmation email.
Please note: Delivery times may vary due to external factors such as customs delays or high-demand periods.
Nationwide Delivery varies with supplier: We will have this disclosed on specific products from our suppliers on their delivery times.
Local Shipping Costs:
Shipping costs are calculated at checkout based on your location and order weight. We offer free shipping on orders over £150.
Returns & Refunds Information:
We want you to be happy with your purchase. If you're not satisfied, we accept returns or exchanges within 14 days of delivery.
To be eligible for a return:
· The item must be unused, in original condition, and in original packaging.
· Proof of purchase is required (e.g., order number or receipt).
· The customer must return the product to store.
Return Process:
1. Email us at [email protected] with your order number and reason for return.
2. Once approved, you will receive a refund.
Refunds:
Refunds will be processed within 3-4 business days after we receive your returned item. The refund will be issued to your original payment method.
